Trust & Safety Policy

Zarshik Mart is committed to maintaining a safe, trustworthy, and fair shopping environment for all customers. We take customer security seriously and strive to operate our store responsibly and transparently.

Authentic Products

We aim to offer genuine, legally sourced products. We do not knowingly list counterfeit, pirated, or prohibited items. Product descriptions and information are provided to the best of our knowledge and are intended to accurately represent the products offered.

Fraud Prevention

• All transactions may be monitored for potentially fraudulent or unauthorized activity.

• We use Shopify's available security and fraud-analysis tools to help identify potentially suspicious orders.

• Orders identified as potentially fraudulent may be cancelled and refunded as a precaution.

• We reserve the right to refuse or cancel an order where there is a reasonable concern regarding fraud, unauthorized payment activity, or violation of our store policies.

Customer Protection

• We will never ask customers to provide sensitive payment information through unsolicited phone calls or emails.

• Payment information is processed through secure payment systems provided by Shopify and/or our authorized payment providers.

• We take reasonable measures to protect customer and transaction information from unauthorized access.

• We do not intentionally share customers' financial information with unauthorized third parties.

Prohibited Activities

The following activities are strictly prohibited:

• Filing fraudulent or intentionally abusive chargebacks.

• Using stolen, unauthorized, or fraudulent payment methods.

• Placing orders using false, fraudulent, or intentionally misleading information.

• Attempting to circumvent our store policies or security measures.

Orders or accounts associated with fraudulent or unlawful activity may be cancelled or restricted. Where required or appropriate, suspected unlawful activity may be reported to relevant payment providers or authorities.

Policy Enforcement

Zarshik Mart reserves the right to investigate transactions and take appropriate action when our policies are violated, including cancelling orders, restricting access to our services, or refusing future transactions.